Privacy Policy
1. Introduction
Murdock LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us.
By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information:
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Name, email address, phone number, and billing information you provide when contacting us or purchasing services.
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Information needed for order fulfillment (e.g., shipping addresses for 3D printing projects or drone services).
b) User-Generated Content:
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Designs, artwork, or files you upload to our platform.
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Comments, messages, or feedback you provide.
c) Technical Data:
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IP address, browser type, device information, and website usage data (collected via cookies and analytics tools).
d) AI-Assisted Interactions:
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Data provided to our AI tools for design, content generation, or analysis.
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AI tools do not retain personal data beyond the project and do not train on your proprietary information.
3. How We Use Your Information
We use the information we collect to:
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Provide and fulfill the services you request.
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Communicate with you about your account, orders, or inquiries.
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Improve our website, products, and services.
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Analyze website usage and marketing effectiveness.
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Comply with legal obligations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Information may be shared with:
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Service providers or contractors assisting with website operations, payment processing, or order fulfillment.
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Legal authorities if required by law or to protect our rights.
5. Cookies & Tracking Technologies
We may use cookies, web beacons, and analytics tools to improve your experience and analyze site performance. You can manage cookie preferences in your browser settings.
6. Data Retention
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Personal data is retained only as long as necessary to fulfill orders, provide services, or comply with legal obligations.
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User-uploaded designs are retained for the duration of your project or account unless deleted by the user.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal data we hold about you.
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Request corrections or updates to your information.
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Request deletion of your personal data.
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Opt-out of marketing communications.
To exercise these rights, contact us at wayne.info@mymurdockllc.com.
8. Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no method of transmission or storage is 100% secure.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not intended for children under 13 (or applicable local age). We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Murdock LLC may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “last updated” date. Your continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:
Murdock LLC